100% Remote Work from Home position that will include virtual training from your home.

We are looking for experienced and confident phone agents who are adept in customer service skills.

Do you have great computer skills? Do you thrive on multitasking? Do you love helping others?

If so, we are searching for you! Our elite client demands the best! Come join our team where excellence and high performance is recognized!

Requirements

- High speed Internet via wired Ethernet connection, no Wi-Fi, Satellite or Hot spot

- Upload speed of 3 Mbps; Download speed of 10 Mbps

- Internet service provider (ISP) must be highly stable with 0% packet loss and latency under 100ms

- A noise-cancelling USB port headset

- Quiet work-at-home environment free of interruption and distraction

- webcam/video capabilities

- Must have Cell phone or tablet

What you will be doing:

- Be energized and thrive in a fast-paced, high energy, and fun environment

- Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products

- Follow-up customer calls where necessary

- Track your productivity

- Maintain composure in escalated situations

What skills you will need:

- Self-motivated and able to work independently

- Ability to multitask in several computer applications at once while holding a conversation with a customer

- Strong research/problem-solving skills

- Ability to be flexible & accommodate change

- Strong ability to communicate articulately and succinctly both verbally and in writing, along with Excellent listening skills

- Passion to meet or exceed performance goals