Careers
Help & Support
Help & Support

Need help with onboarding, certification, or portal access? Our support team is ready to assist you.

support@appenusatalent.com

Call Us
Call Us

Speak with our U.S.-based support or HR team during business hours (Mon–Fri, 9am–6pm ET).

(800) 674-3271

Human Resources
Human Resources

Questions about hiring, benefits, or internal processes? Connect with our HR team directly.

hr@appenusatalent.com

Business Inquiries
Business Inquiries

Interested in partnering with Appen USA for remote workforce solutions? Let’s talk.

partnerships@appenusatalent.com

Get in Touch with Appen USA

Have questions about remote roles, onboarding, or partnering with us?

Visit the Knowledge Base
Visit the Knowledge Base

Explore answers to common questions about certification, reimbursement, and project readiness.

Explore Training Resources
Explore Training Resources

Watch helpful tutorials and walkthroughs to complete your Remote Readiness Certification.

Speak with Our Team
Speak with Our Team

Contact our support or HR department for direct guidance on hiring, account access, or business inquiries.

Frequently Asked Questions

Looking for answers? Browse common questions or reach out to our team for personalized support.

Contact Us
Contact Us Support Center

While we don't offer a live demo, the job descriptions in our portal give clear examples of the work involved. You can also contact support for role-specific guidance.

Yes! Appen USA is fully remote and supports professionals in all 50 U.S. states.

Yes, all new hires must complete our Remote Readiness Certification. It ensures you're equipped with the skills and tools needed to work securely and efficiently in a remote environment.

The certification fee is non-refundable, as it grants you a lifetime credential recognized across industries—even outside of Appen USA.

Reimbursements are initiated the same day your equipment arrives. Funds are typically deposited within 1–2 business days if you’ve set up direct deposit in the portal.

Simply upload your valid receipt through the self-service portal under the “Reimbursement” section. Our system will guide you step by step.

To ensure data security and IT compliance, all activation keys must be processed through our secure system. This also allows us to support and reimburse you properly.

No worries—our support team and IT department are available to help you remotely. Just submit a ticket or use our live chat for real-time assistance.

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